Why Outsource?
Why do large companies outsource functions like manufacturing, accounting, and customer support? Cost is what often comes to mind. But if it was just a matter of cutting costs, companies might simply do it themselves in a lower cost location. Simple! These companies know a thing or two about business and years ago, they decided that to be successful and profitable they needed to focus on their core competencies.
So, instead of replicating the operations in these lower cost locations (including having to hire, train, and so much more), they realized delegating (“outsourcing”) the work to firms who specialized in those functions made more sense. These outsourcing companies do far more than find inexpensive labor, they manage the entire process to assure they are able to deliver quality and successfully support their clients at an optimal price point.
You don’t need to be a large company like Dell or Nike to take advantage of the benefits of outsourcing anymore. Dr.BPO offers specialized managed services for private practice of all sizes (from sole practitioner to large group practices).
So, why outsource your business processes to Dr.BPO?
- Smoother operations – consistent quality, flexibility, and reduced stress
- Improve the business – save time and money while raising revenue and profitability
- Achieve your goals – both for the practice and for the doctors
…and makes it possible for the practice to focus on patients instead of business processes!
OUTSOURCING VERSUS INSOURCING OFFICE STAFF HELP
Engaging Dr.BPO gives you the freedom to reallocate existing staff members to perform direct patient treatment assignments.
With Dr.BPO:
- No payroll taxes nor costs for office space, computer system, or software licenses
- Avoid HR, payroll, recruitment, on-boarding, and legal employment issues
- Dr.BPO agents always show up (they never take vacation, sick, or personal time)!
Save time by not having to supervise or retrain
| Service Level | Dr.BPO | Internal Employee |
|---|---|---|
|
Engagement basis |
Seats based – Not dependent on individual |
Employee – Person dependent |
|
Hours worked per day |
8+ |
? |
|
Holidays |
9 (flexible) |
? |
|
Vacation days |
None |
? |
|
Sick days |
None |
? |
|
Company |
Large and professional with layers of support |
Your practice |
|
Employee security agreements |
Included assuring HIPAA compliance |
Your practice |
|
Extensive data security |
Included assuring HIPAA compliance |
Your practice |
|
HR support |
Included |
You or your employee |
|
Integrated process management |
Included |
You or your employee |
|
Office space and infrastructure |
Included with state-of-the-art facilities |
Your practice’s facilities |
|
Process documentation |
Included (written and maintained) |
You or your employee |
|
Processes |
Proven effect best practices |
Your practice |
|
Quality Control |
Included with separate staff specialists |
You or your employee |
|
Recruiting and hiring of staff |
Included |
You or your employee |
|
Reporting |
Included with relevant and actionable data |
? |
|
Seat redundancy (fill-in personnel) |
Included for constant up-time |
You or your employee |
|
Supervision |
Included with a separate staff manager |
You or your employee |
|
Training |
Included |
You or your employee |
